By accessing or using Taxi Taxi (the "Service"), operated by Pandacat Inc. ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, then you may not access the Service. These Terms apply to your use of the Service across all platforms, including the web application and any future mobile or tablet applications on Android, iOS, or other operating systems, unless explicitly stated otherwise.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password and any multi-factor authentication methods that you use to access the Service and for any activities or actions under your account. You agree to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Pandacat Inc. is not liable for any loss or damage arising from your failure to comply with the above requirements, including any loss of access to your account or data due to forgotten credentials or compromised security on your part. This includes any loss or inability to access your account due to sign-up issues, forgotten passwords, loss of access to second-factor authentication methods, or other account-related problems.
You agree not to use the Service for any purpose that is illegal or prohibited by these Terms. You are responsible for all of your activity in connection with the Service. This includes ensuring the legality of any data you upload and its compliance with applicable financial regulations. You may not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use of the Service.
The Service utilizes artificial intelligence (AI) models, such as Google's Gemini via Genkit, for features like data extraction, categorization, and tax calculations. While we strive for accuracy, AI-generated content can sometimes be incorrect, incomplete, or not applicable to your specific circumstances. You are solely responsible for reviewing and verifying all information processed or generated by AI features before relying on it for financial decisions, tax reporting, or any other purpose. Pandacat Inc. is not liable for any errors, omissions, or inaccuracies in AI-generated content, nor for any decisions made based on such content.
Your use of AI features means that data you provide (e.g., financial statements, receipt images, voice commands) will be processed by these third-party AI models. Please refer to our Privacy Policy and the privacy policies of the respective AI providers for more information on data handling.
Access to certain features of the Service may require a paid subscription. All subscription fees and payment terms will be disclosed to you prior to purchase. Payments are processed through third-party payment processors (e.g., Stripe). We are not responsible for the data handling practices of these processors. Subscription terms, including billing cycles (e.g., yearly), renewal policies, and cancellation procedures, will be detailed at the point of subscription and managed through your account settings or the payment processor's portal.
No Early Termination for Refund by User: Unless otherwise required by applicable law, subscriptions are for the agreed-upon term (e.g., one year) and are generally non-cancelable by the user for a refund during that active subscription term. If you choose to cancel your subscription, the cancellation will typically take effect at the end of your current billing period, and you will retain access to the paid features until that date.
No Refunds: All payments for subscriptions are non-refundable, except where required by law or at our sole discretion. There will be no refunds or credits for partially used periods, unused features, or if you cancel your subscription before the end of its term. This includes situations where your account is suspended or terminated due to a violation of these Terms, including the Fair Use Policy, or for any other reason.
The Service, including its AI features, data processing capabilities, and data bandwidth, is provided for fair and normal use consistent with typical financial management activities for individuals or small businesses. "Fair Use" is determined at our sole discretion but generally means usage that does not place an excessive or disproportionate load on our infrastructure, AI processing quotas, or data storage capabilities.
Activities considered misuse or excessive usage may include, but are not limited to:
In the event of misuse or excessive usage, Pandacat Inc. reserves the right, at its sole discretion and without prior notice, to take one or more of the following actions:
No refunds will be provided for subscriptions terminated due to a violation of this Fair Use Policy. We aim to provide a high-quality service for all users, and this policy is in place to ensure system stability and prevent abuse.
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Pandacat Inc. and its licensors. You retain ownership of the financial data and documents you upload to the Service. However, you grant us a limited license to use, process, and store this data solely for the purpose of providing the Service to you.
While Taxi Taxi aims to provide accurate data extraction, categorization, and financial calculations, the Service is provided "AS IS" and is not a substitute for professional accounting or financial advice. You are solely responsible for the accuracy and completeness of the data you input into the Service and for verifying the accuracy of any information generated by the Service, including AI-processed data, before making any financial decisions or using it for tax reporting or other official purposes.
Important: Do Not Solely Rely on This App for Critical Data Storage or Accuracy. We strongly recommend that you regularly export any data you deem important (e.g., processed expense lists, income records) using the available export features (such as CSV export for expenses). You should also maintain your own independent backups of original documents (e.g., PDF statements, receipts). Pandacat Inc. is not responsible for any loss of data, inaccuracies in financial reporting, or any financial or legal consequences resulting from reliance on the Service without independent verification or backup. The Service should be used as a tool to assist with your financial management, not as the sole record, source of truth, or guaranteed backup solution.
Support for the Service is primarily provided via email. For general inquiries or technical support, please contact supporttaxitaxi@pandacat.ca. For account recovery or security-related issues, you may be directed to use authsupporttaxitaxi@pandacat.ca as indicated in your user profile settings.
While email is the primary channel, we reserve the right to contact you via phone for verification purposes, especially for sensitive account recovery requests, if you have provided a recovery phone number. We will make reasonable efforts to respond to support inquiries in a timely manner, but we do not guarantee specific response times or resolutions for all issues.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Your use of the Service is at your sole risk. Pandacat Inc. makes no warranties, expressed or implied, regarding the accuracy, reliability, availability, completeness, security, or timeliness of the Service or any information provided through it. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. The financial summaries, tax calculations, and other information provided by the Service are for informational purposes only and do not constitute financial, tax, or legal advice. Always consult with a qualified professional for your specific situation.
To the fullest extent permitted by applicable law, in no event shall Pandacat Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service, including any issues related to account sign-up, login, or loss of account access; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service, including any reliance on its accuracy or completeness; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Our total liability to you for any and all claims arising out of or relating to these Terms or your use of the Service shall not exceed the amount paid by you, if any, for accessing the Service during the twelve (12) months preceding the claim.
These Terms shall be governed and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the courts located in Montreal, Quebec.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Changes will be effective immediately upon posting the revised Terms on the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes. It is your responsibility to review these Terms periodically for modifications.
If you have any questions about these Terms, please contact us at:
Pandacat Inc.
Email: legaltaxitaxi@pandacat.ca